Shipping Policy

- We aim to ship all orders within 2-3 business days, although it may take a few days longer when new products and promotions are released and demand is very high. It typically takes 5-10 business days after an order has shipped for US orders to arrive, although orders to Alaska and Hawaii may take a little longer. Nail polish and merch will be shipped separately.


- Domestic orders may find that USPS marked your package as delivered prematurely. Your package will most likely be delivered within a few days. If it has been 3 business days or more since your order was marked as delivered, let us know so we can take care of it! Be sure to double-check your address when you receive your order confirmation e-mail to make sure that it’s up-to-date! If you notice an error, please contact us within 1 hour to correct it!


- We currently ship to the US, Australia, Canada, France, Italy, Spain, Germany, Ireland, Netherlands, Belgium, Luxembourg, Denmark, New Zealand, Norway, United Kingdom, and the United States Territories. We are working on worldwide. Make sure to sign up for our newsletter so that you will know when we activate worldwide. We are unable to track orders once they leave the United States. Our international shipping rates are first class shipping rates as priority shipping is often extremely costly. If you wish to inquire about adding upgraded trackable shipping options to your order, please email before completing your purchase.


- Shipping within the US is $6.75 for first class. Shipping outside of the US will be calculated at checkout and is set by DHL. All shipping prices are in USD. Customs fees not including in international shipping rate. Q: What is Route? A: Route is a package protection service we have partnered with for a little extra insurance for your package. Route covers loss, theft and damage. It is super quick and easy to get replacements if there are any issues when you opt in to routes protection. If you opt out of route and your package is lost or stolen, we would rely on USPS and local law enforcement to assist, and the process is not always quick.